卡内基学员案例分享:Apology for Misunderstanding

anonymous-100756  07/20   6108  
4.0/1 

Apology for Misunderstanding

My sister is helping to take care of my little daughter in another city. Last week she sent me my daughter’s current photos through email. I missed my daughter very much and said whether she’s getting slim and weren’t been taken carefully enough. After this session, I regret what I’ve said before. Maybe my words have already hurt my sister’s feeling. Because I know she really loves my daughter. And I’m quite confident she’s tried her best to treat my daughter well. So I called my sister on Sunday and apologize for what I’ve said last week.  I thanked her for her great help to my mother, my daughter and me during this month.  She said that’ all right and I don’t need to worry anything.  I will be more thoughtful from now on to taking care of other person’s feeling by applying rules I’ve learned from class.

 

GOAWAYCOMEBACK COMMENTS:

 

“Speak, not so that you may be understood, but so that

you cannot be misunderstood.”

—Quintilian

Especially between family members, we sometimes just blurt out whatever comes to our mouths, and thus created a lot of misunderstanding and unhappy experience. To avoid that, try Dale Carnegie principle 17: try honestly to see things from other’s point of view. In communication, it’s not about what we say, but more about how they interpret.